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Leander Healthcare Center was established in 1987 by
Allen L. Mauldin, M.D in order to provide primary
healthcare services to children and adults residing in
Leander and surrounding areas. Dr. Mauldin concentrates
on managing chronic health issues such as high
cholesterol, diabetes, high blood pressure, and obesity,
although provides care for acute issues as well. Dr.
Mauldin also performs minor surgical procedures in the
office (i.e. sutures, mole removals, cyst removals).
Terri
Jones, Family Nurse Practitioner, joined the practice in
2000, after moving to Leander from Chicago, Illinois.
Ms. Jones focuses primarily on preventative healthcare;
performing well baby, well child, well woman, and well
man examinations as well as sports physicals. In
addition, Ms. Jones provides care for acute health
issues such as ear infections, sore throats, sinus
infections, injuries, plus manages chronic health
issues.
General
Reminders for our patients.
Medication Refills
Medication refills must be requested at the
patient’s pharmacy 3 – 4 days before they are needed.
The pharmacy will fax a Medication Refill Request that
provides all the information necessary for the providers
to consider a prescription refill. Refill requests may
be denied if the patient has failed to follow up as
required, is in need of laboratory or imaging studies,
is requesting a refill too soon, or for various other
reasons. Patients must allow our office 24 – 48 hours to
process medication refill requests. Medications will not
be refilled outside of regular office hours.
After Hours
Office hours are from 8:00 am – 12:00 pm and
1:00 pm – 5:00 pm, Monday through Friday. Should a
patient need to contact a provider outside regular
office hours, the clinic’s after hours recording
provides instructions for after hours callers.
Emergencies must dial 911 immediately.
Canceling Appointments & Late Appointments
If you are unable to keep your scheduled appointment,
please call at least 24 hours in advance so that we may
offer that appointment to another patient in need and
reschedule your appointment for another time. If you
fail to cancel your appointment, you may be charged a
$25.00 missed appointment fee. Patients who arrive more
than 10 minutes late for a scheduled appointment will be
asked to reschedule their appointment.
Test Results
The clinic receives the results of laboratory tests
and diagnostic imaging within 24 hours to one week
depending upon the particular test or procedure. Upon
receipt of the laboratory or imaging report, the
provider must review and interpret the results and
provide instruction or other feedback for the patient.
This process may take up to an additional week. Patients
receive the results of their laboratory tests or
diagnostic imaging by listening to a recording left by
our office on an automated system. This automated system
not only helps to ensure patient confidentiality by
requiring a patient identification number it allows our
staff to record a personal message about patient
laboratory or imaging results that can be accessed at
the patient’s convenience. Patients will call
1-800-536-3132 to retrieve test results. The patient’s
identification number will be their social security
number. Patients are asked to allow 10-14 days for
results to be recorded, before inquiring at the clinic.
Any laboratory or imaging results requiring immediate
patient follow up will be addressed personally by the
providers or nursing staff.
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